Galit B. YOM-TOV


 \\psf\Home\Pictures\Photos Library.photoslibrary\Thumbnails\2012\03\25\20120325-154640\jJveY80IRjuVpzfdtzF1WQ\thumb_IMG_9879_1024.jpg Technion – Israel Institute of Technology

Faculty of Industrial Engineering and Management

Service Enterprise Engineering Lab (SEELab)


Research Interests


Healthcare Operations

Behavioral Operations

Key Publications

Galit B. Yom-Tov and Avishai Mandelbaum, “Erlang-R: A Time-Varying Queue with Reentrant Customers, in Support of Healthcare Staffing“, M&SOM Vol. 16, No. 2, pp. 283–299, Spring 2014.

Carri W. Chan, Galit B. Yom-Tov and Gabriel Escobar, “When to use Speedup: An Examination of Service Systems with Returns“, Operations Research, Vol. 62, No. 2, pp. 462–482, March-April 2014.

Jing Dong, Pnina Feldman and Galit B. Yom-Tov. “Service System with Slowdowns: Potential Failures and Proposed Solutions“, Operations Research, Vol. 63, No. 2, pp. 305-324, 2015.

Mor Armony, Shlomo Israelit, Avishai Mandelbaum, Yariv N. Marmor, Yulia Tseytlin, and Galit B. Yom-Tov. “On Patient Flow in Hospitals: A Data-Based Queueing-Science Perspective”, Stochastic Systems, Vol. 5, No. 1, 146–194, 2015.

Jing Dong, Elad Yom-Tov and Galit B. Yom-Tov, “The Impact of Delay Announcements on Hospital Network Coordination and Waiting Times”, Working paper, Technion, 2016.

Key Experience

Member of SEE Lab

Advisory Committee for Ministry of Health, Israel