Macintosh HD:Users:sandra:Desktop:IMG_7098.jpg University of Malta

Department of Health Services Management

Faculty of Health Sciences


Research Interests

Health Services Research: Organizational behavior, Operations management, Performance management

Organizational Behaviour: Leadership, Teams, Stress, Psychological contract, Corporate social responsibility

Public health issues and EU health policy


Key Publications

Buttigieg, S.C., Dey, P., and Cassar, M. (2016). “Combined quality function deployment and the logical framework approach to improve quality of emergency care in Malta”, International Journal of Health Care Quality Assurance, 29 (2), 123-140.

Buttigieg, S. C., Dey, P.K., and Gauci, D. (2016). Business process management in health care: current challenges and future prospects. Innovation and Entrepreneurship in Health, 3, 1-13.

Buttigieg, S. C., Gauci, D., and Dey, P. K. (2016), “The Boundaryless Hospital Through Risk Management Approach: A Case Study of the A&E Unit of a Tertiary-Care Hospital in Malta”, In Boundaryless Hospital (pp. 183-199). Springer Berlin Heidelberg.

Buttigieg, S. C., Gauci, D., and Dey, P. (2016), “Continuous quality improvement in a Maltese hospital using logical framework analysis”, Journal of Health Organization and Management, 30(7).

Buttigieg, S. C., Schuetz, M., and Bezzina, F. (2016), “Value chains of Public and Private health-care services in a small EU island state: a SWOT analysis”, Frontiers in Public Health, 4.

Key Experience

Head, Department of Health Services Management, Faculty of Health Sciences, University of Malta

Head of Clinical Performance Unit, Mater Dei Hospital, Malta

Visiting Research Fellow, Aston Business School, Aston University, B4 7ET Birmingham, UK.

Honorary Senior Research Fellow, School of Social Policy, College of Social Sciences, University of Birmingham, B15 2TT Edgbaston Birmingham, UK.